Course Syllabus

Table of contents

1. Course AZ-400T06-A: Implementing Continuous Feedback
   1. About this course
   2. Audience profile
   3. After completing this course, students will be able to:
   4. Prerequisites
   5. Course details

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Course AZ-400T06-A: Implementing Continuous Feedback

About this course

This course provides the knowledge and skills to implement continuous feedback. Students will learn how to recommend and design system feedback mechanisms, implement a process for routing system feedback to development teams, and optimize feedback mechanisms.

Audience profile

Students in this course are interested in implementing DevOps processes or in passing the Microsoft Azure DevOps Solutions certification exam.

After completing this course, students will be able to:

• Design practices to measure end-user satisfaction
• Design processes to capture and analyze user feedback from external sources
• Design routing for client application crash report data
• Recommend monitoring tools and technologies
• Recommend system and feature usage tracking tools
• Configure crash report integration for client applications
• Develop monitoring and status dashboards
• Implement routing for client application crash report data
• Implement tools to track system usage, feature usage, and flow
• Integrate and configure ticketing systems with development team’s work management system
• Analyze alerts to establish a baseline
• Analyze telemetry to establish a baseline
• Perform live site reviews and capture feedback for system outages
• Perform ongoing tuning to reduce meaningless or non-actionable alerts

Prerequisites

• Students should have fundamental knowledge about Azure.

Course details

Warning: Microsoft Learning is always updating course content. There may be some differences or updates.

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Module	Lessons	After completing this module, students will be able to
Module 1: Recommend and design system feedback mechanisms	The inner loop Continuous Experimentation mindset Design practices to measure end-user satisfaction Design processes to capture and analyze user feedback Design process to automate application analytics Lab: Integration between Azure DevOps and Teams Lab: Feature Flags	Design practices to measure end-user satisfaction Design processes to capture and analyze user feedback from external sources Design routing for client application crash report data Recommend monitoring tools and technologies Recommend system and feature usage tracking tools
Module 2: Implement process for routing system feedback to development teams	Implement tools to track system usage, feature usage, and flow Implement routing for mobile application crash report data Develop monitoring and status dashboards Integrate and configure ticketing systems	Configure crash report integration for client applications Develop monitoring and status dashboards Implement routing for client application crash report data Implement tools to track system usage, feature usage, and flow Integrate and configure ticketing systems with development team's work management
Module 3: Optimize feedback mechanisms	Site Reliability Engineering Analyze telemetry to establish a baseline Perform ongoing tuning to reduce meaningless or non-actionable alerts Analyze alerts to establish a baseline Blameless PostMortems and a Just Culture	Analyze alerts to establish a baseline Analyze telemetry to establish a baseline Perform live site reviews and capture feedback for system outages Perform ongoing tuning to reduce meaningless or non-actionable alerts